Sustainability is embedded across all facets of Flowco’s operations to drive long-term economic resilience, environmental care and social responsibility.
Our services and solutions help clients reduce their environmental impact by preventing fuel leaks, reducing waste and fuel contamination and supporting remediation. We also provide expert guidance on environmental compliance and reporting requirements.
Our Sustainability Policy provides the foundation for responsible business practices that reduce our environmental footprint and supports the communities where we operate.
SIRIM55 ESG Management Certificate
Sustainability Policy – Malaysia (PDF)
Sustainability Report 2023 – Malaysia (PDF)
Workplace Health & Safety
At Flowco Global, safety is not a policy – it’s our culture. It’s embedded in the way we work, whether we’re inspecting fuel systems, conducting maintenance, or monitoring contaminated sites. We provide safe and healthy working conditions for everyone connected to our operations including employees, clients, contractors, and the public. Our goal is clear: for everyone to return home safely to their families at the end of each day.
Flowco Workplace Safety Policy – Australia (PDF)
Our Approach to HSE
We operate within a robust HSE framework built on practical risk management, accountability and real-world experience. We apply industry best practices to drive continual improvement and safety excellence.
Mandatory Safety Inductions & Training
Every team member and contractor completes comprehensive HSE onboarding tailored to the job, environment and associated risks.
Integrated Risk Controls
For tasks like confined space entries or fuel tank upgrades, we implement clearly defined safety protocols and risk assessments before work begins.
Everyday Safety Leadership
HSE isn’t siloed – it’s part of daily conversations, planning and decision-making across all levels of the business.
Proactive Incident Management
Near-misses and incidents are reported, reviewed and used as learning opportunities, supporting a just culture where safety concerns are raised and addressed openly.
Our safety-first approach has delivered tangible results. In recent operations, we proactively identified and eliminated high-risk activities before they became incidents, reducing potential exposure events and keeping teams safe in dynamic field conditions.
Flowco Malaysia is certified to ISO 45001:2018, reinforcing our commitment to rigorous health and safety standards that protect employees and stakeholders from workplace incidents.
Health, Safety & Environment Policy – Malaysia (PDF)
Flowco Discrimination Policy – Australia (PDF)
Human Rights
Upholding human rights is fundamental to our operations. Guided by Malaysian law, the International Bill of Human Rights and ILO standards, we embed ethical and responsible practices throughout our business. Our Human Rights Policy fosters transparency, accountability and respect for all stakeholders including employees, suppliers and local communities while promoting a culture of integrity and continuous improvement.
Human Rights Policy – Malaysia (PDF)
Modern Slavery Policy – Australia (PDF)
Anti-Bribery and Anti-Money Laundering
Integrity and transparency guide Flowco’s approach to anti-bribery and anti-money laundering compliance. We enforce a zero-tolerance policy toward bribery, corruption and unethical conduct across all individuals and activities. Our policies are designed to prevent, detect and respond to breaches, ensuring adherence to all relevant legal requirements.
Anti-Bribery & Anti-Money Laundering Policy – Malaysia (PDF)
Whistleblowing
Our whistleblowing policy reinforces an open and accountable workplace by allowing safe reporting of fraud, misconduct or violations. We guarantee confidentiality and protection for whistleblowers. Concerns can be raised securely at whistleblow@flowcomalaysia.com, empowering employees and partners to contribute to our culture of integrity.
Whistleblowing Policy – Malaysia (PDF)
Quality
Quality underpins everything Flowco delivers. We prioritise consistent, high-quality products and services that meet or exceed customer expectations. Achieving ISO 9001:2015 certification underscores our ongoing commitment to process improvement, operational efficiency and effective quality management systems.
Quality Policy – Malaysia (PDF)
Quality Policy – Australia (PDF)
